Director of Food and Beverage

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.

WHY US?

Candidate will receive a furnished, private, subsidized staff accommodation.

Live, Work & Play in one of Canada’s more iconic settings within Banff National Park.

Company group benefits after 3 full months of employment.

Use of onsite fitness facility, mini golf course, heated pool and whirlpools.

Subsidized Gym Membership & Fitness classes at local recreation centre.

Employee travel program with preferred room rates at Atlific Hotels.

Discounts on Food & Beverage at 4 onsite restaurants.

Be part of a culture that believes in developing talent & promoting from within.

Director of Food & Beverage Overview

Reporting to the Hotel Manager, the Director of Food & Beverage is responsible for assuring attentive, friendly, courteous and efficient service in all F&B Outlets (Restaurants and Banquets) as well as Kitchen Operations. This role is responsible for achieving department revenue, costs and profitability targets. This role is responsible for continually working towards improving Restaurant and Banquet sale revenues to meet or exceed budget. The Director of Food and Beverage is responsible for directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while developing his/her team and driving a positive work environment. The Director of Food & Beverage is charged with consistently improving guest and employee satisfaction.

Qualifications:

• The ideal candidate should have at minimum 15 – 20 years of Food and Beverage experience in a combination of Front of House and Back of House roles, with 7-10 years experience working in a senior management capacity.
• Preference will be given to candidates with Hotel Food & Beverage industry experience, with a mixed background in full-service branded and unbranded properties.
• Extensive restaurant, bar, banquet, culinary and catering knowledge required. Sommelier training is an asset.
• Degree or Diploma in Hospitality sector an asset.
• Preference will be given to candidates with a culinary Red Seal.
• Candidate must hold and maintain applicable certification requirements such as Food Safety and ProServe certifications.
• Computer literacy (Microsoft Office - Outlook, Excel, Word, POS systems).
• Director of Food & Beverage candidates must be able to convey information and ideas clearly.
• Must work well in stressful high-pressure situations while maintaining composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Director of Food & Beverage candidates must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by colleagues and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions. Have the ability to analyze forecast data and make judgments to ensure proper payroll and production control.
• Familiar with the general organization of a Hotel and know the function of each department.
• Knowledge and experience with forecasting, budgeting, labor management and purchasing to ensure maximum productivity.
• Maintain professional working relationships and promote open lines of communication with managers, employees and other departments.
• Knowledgeable and aware of local competition and industry trends.
• Exceptional training, coaching, and team-building skills.

Responsibilities:

• Lead, train and supervise the Executive Chef and Food and Beverage Manager.
• Responsible for organizing, directing, supervising and assisting in the preparation and service of all food and beverage based on standardized recipes for the Restaurants, Staff Cafeteria and Banquets.
• Work in all areas such as Explorers Lounge, Timberwolf, Legends, and Canadian Gazebo, as well as Offsite Catering and Banquets to ensure that best practice is maintained by the team and that any areas requiring improvement may be identified.
• Responsible for ensuring cleanliness, sanitation and safety in the kitchen’s service stations, as well as FOH, BOH work and storage areas while minimizing waste and maximizing cost/production ratio.
• Plan meals and service while directing and guiding the Executive Chef with various assignments i.e. pricing banquets etc.
• This role is ultimately responsible for providing oversight of the kitchen staff, outlets, banquet, food display, merchandising and operations of the kitchen, lobby service, beverage and banquet departments as required in accordance with the Lake Louise Inn’s Food and Beverage procedures and practices.
• Responsible for organizing, booking, managing, coordinating and marketing special events, promotions and specials within the F&B Department.
• Perform administrative duties including Payroll functions, Time-Off Requests, Training and Development including Performance Management through Reviews and Progressive Discipline.
• Attend required meetings & serve as the key touch/communication point to liaise with other hotel departments on behalf of the F&B Department.
• Assist with the Coordination and Facilitation of department-wide quarterly meetings with the F&B and Culinary teams.

For interested candidates, please send your covering letter and CV directly to hr@lakelouiseinn.com